Terms & Conditions

Website use and e-commerce

1. Information about the Organisation

1.1. DHC Consultants Ltd T/A Minerva Engagement (www.minervaengagement.com) owns and operates this Website. This document governs your relationship with www.minervaengagement.com (“Website”)

1.2. References to ‘you’ or ‘your’ refers to the user or viewer of our website.

1.3. Our registered company number is 7605363

1.4. Our VAT number is 114764127

1.5. We are a member of the European Mentoring & Coaching Council. Our membership number is 950281.

1.6. We are required by law to hold suitable public liability and/or professional indemnity insurance. Details of our insurance cover can be obtained by contacting Karen.evans@minervaengagement.com.

1.7. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern our relationship with you in relation to this website.

1.8. If you disagree with any part of these terms and conditions, please do not use our website.

2. Service availability

2.1. While we shall endeavour to make this site available at all times, we will not be liable if, for any reason, the site is unavailable for any period of time.

2.2. Access to this site may be suspended at any time without prior notice being given.

2.3. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

3. Privacy

3.1. We take your privacy seriously. For full details on how we collect, use and store personal data including the use of cookies please see our privacy policy here.

4. Disclaimer

4.1. We are not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site.

4.2. The materials on this site comprise general information and opinion; they do not constitute legal or other professional advice. You should consult your professional adviser for legal or other advice.

4.3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4.4. This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site. We are not responsible for the content of any linked site or any link in a linked site. We are not responsible for any transmission received from any linked site. The links are provided to assist visitors to our website and the inclusion of a link does not imply that we endorse or have approved the linked site.

4.5. The information contained within Minerva Engagement website is not a substitute for professional advice such as a Medical Doctor, Psychiatrist, or counsellor. The information provided by Minerva Engagement does not constitute legal or professional psychiatric advice, neither is it intended to be.

4.6. Any decisions you make, and the consequences thereof are your own. Under no circumstances can you hold Minerva Engagement liable for any actions that you take. You agree not to hold Minerva Engagement, or any employees of Minerva Engagement, liable for any loss or cost incurred by you, or any person related or associated with you, as a result of materials or techniques, or coaching, offered by Minerva Engagement.

4.7. This information shown on the website or expressed during sessions is intended to be general information with respect to common Business and/or Life issues. Information is offered in good faith – you do not have to use this information.

4.8. You shall indemnify Minerva Engagement and their associates, in the event of any such claim, including but not limited to any claims made against the CEO of Minerva Engagement, by any person related or associated with you. Nothing in the content materials shall be considered legal, financial, or actuarial advice.

4.9. Business/Life Coach Sessions are for adults 18 or older. Minerva Engagement reserves the right to refuse service for any reason. Results are not guaranteed. Minerva Engagement holds no responsibility for the actions, choices, or decisions taken or made by the client.

4.10. Diagnosing psychological or medical conditions is for trained medical professionals (Physicians and Therapists), not for a Life or Leadership Coach.

4.11. All information shared for billing or for sessions is held confidential. Your personally identifiable information is never sold, traded, or given away.

5. Terms of use

5.1. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5.2. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5.3. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

5.4. If you enter your personal data on this website for any purpose you warrant that such information is true and accurate. You agree not to impersonate another person, use a false name and information or to use a name and information which you are not authorised to use.

5.5. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

6. Online transactions and orders

6.1. Ordering, offers and acceptance and creation of a contract

You may submit an offer to purchase particular goods or services offered or advertised by us on this website or elsewhere. Such an offer, whether done by submitting an order form, web enquiry or other statement to similar effect does not create a binding contract between us and you.

On receipt of your order we will send you confirmation that we have received your order / contact you at the details given to discuss your order / confirm acceptance of your order and conclusion of the contract.

Where it is stated that any order involves an obligation to pay you will not be deemed to have submitted an order where the payment is not authorised.

An order may not be accepted by us for the following reasons (this list is not exhaustive):

  • We do not have the products or goods in stock
  • We are unable for organisational reasons to fulfil the order or provide the services
  • Due to a pricing or product/service description error
  • Due to legal, postal or other restrictions meaning that you are not eligible to order the selected products or services
  • Due to a failure to obtain authorisation for any payment

Your order will be accepted and the contract concluded when we have sent you written confirmation that we have accepted your order / when we have confirmed that we are able to supply the products or services ordered and have received full or part payment as required and notified to you.

The contract will be concluded in English.